Last Updated: 27 July, 2024

At Kholosh, we are committed to delivering your custom phone cases efficiently and securely. This Shipping Policy outlines our shipping processes and guidelines.
1. Shipping Locations
1.1. We offer shipping to addresses within Bangladesh. At this time, we do not ship internationally.
2. Processing Time
2.1. Order Processing: Orders are processed within 15 business days after receiving your order confirmation email. Customization and production times may vary based on the complexity of the design.
2.2. Shipping Time: After processing, shipping times vary based on your location and the shipping method chosen. Standard shipping typically takes 15 business days.
3. Shipping Rates
3.1. Shipping Costs: Shipping costs are calculated at checkout based on your delivery location and the shipping method selected. We offer [list available shipping options, e.g., standard shipping, expedited shipping].
4. Order Tracking
4.1. Tracking Information: Once your order has shipped, you will receive an email with your tracking number and a link to track your shipment.
5. Shipping Issues
5.1. Lost or Damaged Packages: If your package is lost or damaged during shipping, please contact us at bekholosh@gmail.com with your order number and details. We will work with the shipping carrier to resolve the issue.
6. International Shipping
6.1. International Orders: At this time, we do not offer international shipping. We only ship within Bangladesh.
7. Contact Us
7.1. If you have any questions about our Shipping Policy, please contact us at bekholosh@gmail.com.